Charge not know

Hello Caroline,
We assure you that AVG won't make any unauthorized charge from our customers. As I checked with your account, seems you've already reached our AVG Support and resolved this matter. Hope, our AVG Support have explained about the subscription and other details.
If you're referring to any other order or need anything else at all, feel free to contact us at any time. We’d be happy to help.
Have a great day, stay safe online!

I have just been charged £74.99 on my bank account. I did not authorise this. Why has this happened?

Hello Caroline,
We assure you that AVG won't make any unauthorized charge from our customers. As I checked with your account, seems you've already reached our AVG Support and resolved this matter. Hope, our AVG Support have explained about the subscription and other details.
If you're referring to any other order or need anything else at all, feel free to contact us at any time. We’d be happy to help.
Have a great day, stay safe online!