Charge on credit card

Hello Susan, 
You've reached the AVG community support forum.
We understand that you are unable to locate your subscription under your AVG account and want to know about the charges. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hello Susan, 
You've reached the AVG community support forum.
We understand that you are unable to locate your subscription under your AVG account and want to know about the charges. 
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hi, I have been a charge from Dri*AVG on my credit card. I would like to cancel the subscription but have no details of the subscription such as an order ID or even when the subscription started. To  complicate the situation I have changed emails a couple of times over the years and I don't recall ever receiving an invoices or notifications in regard to payment being debited.
Could you please assist?
Regards
Susan