Charge to My Account

Hello Jennie,
We acknowledge your refund request.
You've been recently charged 86.59 USD for the renewal of AVG Internet Security Multi-device subscription as auto-renewal was enabled for your initial purchase. We assure you that we haven't processed any unauthorized payments. We sent you an e-mail 30 days before the expiration date to let you know in advance that the payment was in due. This e-mail has instructions to cancel the subscription.
Do you still wish to have a refund for this renewal?

I have a $86.59 charge from your company on my credit card.  I did not authorize this charge. I am requesting a refund  back to my account.  Thank you in advance for honoring my request.

Hello Jennie,
We acknowledge your refund request.
You've been recently charged 86.59 USD for the renewal of AVG Internet Security Multi-device subscription as auto-renewal was enabled for your initial purchase. We assure you that we haven't processed any unauthorized payments. We sent you an e-mail 30 days before the expiration date to let you know in advance that the payment was in due. This e-mail has instructions to cancel the subscription.
Do you still wish to have a refund for this renewal?