Hello Emmanuel,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We acknowledge your refund request.We will check and help you to resolve it.
It isn't recommended to share account/order, personal info over this public post. We would request you to reach our billing team through phone or chat.
They will verify your account and help you to get refund of it.
Visit support.avg.com/support_sales?l=en to reach our billing team.
My card has been charged without having the subscription activated.
Additionally, the product does not appear in my account so I can cancel it or request a refund.
I logged into my account and there is no information about this movement.
I want to cancel this charge.
Hello Emmanuel,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We acknowledge your refund request.We will check and help you to resolve it.
It isn't recommended to share account/order, personal info over this public post. We would request you to reach our billing team through phone or chat.
They will verify your account and help you to get refund of it.
Visit support.avg.com/support_sales?l=en to reach our billing team.