Hello Kasim,
I will help you with the necessary information on this charge.
I see from your record that you have been charged for the automatic renewal of AVG AntiTrack. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email. This also contained information on how to unsubscribe.
Please reconfirm your refund request, so we can proceed further.
I have been charged £44.99 for an AVG subscription I've not ordered or signed up for! Please refund my money and cancel any future transactions!
Hello Kasim,
I will help you with the necessary information on this charge.
I see from your record that you have been charged for the automatic renewal of AVG AntiTrack. This order was placed because you agreed to automatic extensions of your Subscription Period when you originally purchased your AVG product. We can assure you that we have not processed any unauthorized payments from your card or account.
Information about your subscription, including instructions on how to unsubscribe from future renewals, are included in all order confirmation emails. We also send a notice by email before the charge takes place (except for monthly subscriptions). When your subscription is extended, we send an additional order confirmation email. This also contained information on how to unsubscribe.
Please reconfirm your refund request, so we can proceed further.