Charged £49 for a subscription I had cancelled soon after I had taken

AVG Subscription
3

Hello Aldalin,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find the subscription on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you for your understanding.

1

Hello,

I was charged £49 for a subscription I had cancelled and I would be grateful if this could be refunded please. Please let me know what you would require in order to do this.

Many thanks
Aldalin

2

Hello Aldalin,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find the subscription on the account that you used for AVG community. Hence, I have sent you an email requesting few details to locate your subscription. Please check for the email and revert to us.
Thank you for your understanding.