Charged $89.99 for a product I don't use

AVG Subscription
4

Hi Mary,

We will definitely help you with your refund request.

We are unable to find any recent charges from AVG under your email address.

I have sent an email for you to provide us few additional information to locate this charge, please check your email inbox and revert us with those information.

You can also use the below Toll free numbers to get in touch with our phone support team:

1.    United States: +1 844 259 8812
2.    Great Britain: +44 116 366 8542
3.    Australia: +61 2 8103 4937

1

I was charged $89.99 today for a product I don't use. I had to create this account just so I could make this post. I was hoping to be able to come to your site to find a number to call and talk to a live human being and deal with this privately, but it seems that telephone support is a premium service that you charge for. Please return my money.

2

Hi Mary,

We will definitely help you with your refund request.

We are unable to find any recent charges from AVG under your email address.

I have sent an email for you to provide us few additional information to locate this charge, please check your email inbox and revert us with those information.

You can also use the below Toll free numbers to get in touch with our phone support team:

1.    United States: +1 844 259 8812
2.    Great Britain: +44 116 366 8542
3.    Australia: +61 2 8103 4937

3

Thank you for your quick response. Sorry about the snark. E-mail response sent.