Charged a subscription that cannot be used

Hi Elizabeth,

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post

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I have been charged $12.99 on my credit card for a subscription that cannot be used. I tried to download AVG on my android. When I click on the bars at the top to add the subscription, I can see the AVG Antivirus PRO (yearly) states subscribed but will NOT let me select this. THIS AVG is an absolute scam and I am one step away in calling my credit card company to dispute this transaction.

Hi Elizabeth,

We will help you to clarify the charge.

It isn't recommended to share account/order, personal info over this public post

We have sent you an email to your registered email address. Please check for the email and revert back to us