Hello George,
We acknowledge your request and confirm the right for refund. Since the auto-renewal is ON for trial, you will get charged for renewal before 15 days from the date of expiry.
I have sent an email containing more details as it is not recommended to share them here. Check your inbox and spam box as well.
Hi,
I downloaded the free 60-day trial of AVG, which expires on March 3rd. I noticed today my card has been charged BEFORE the end of the trial, that I was automatically subscribed and charged for a whole year's subscription even before the expiry date??
I do not want the yearly subscription and would like to know if there can be a reversal of charges for the whole year's subscription since I am still within the free trial.
Hope to hear from support soon!
Hello George,
We acknowledge your request and confirm the right for refund. Since the auto-renewal is ON for trial, you will get charged for renewal before 15 days from the date of expiry.
I have sent an email containing more details as it is not recommended to share them here. Check your inbox and spam box as well.