Charged but did not order

AVG Subscription
3

Hello Bonnie. 
We acknowledge your request for refund. 
I assure that we did not process any unauthorized charge on your account. I have sent an email containing more details as it is not recommended to share the account information in a public post. 
Check your inbox and spam box as well.

1

Today I checked my Capital One statement and found a charge for DRI*AVG TECHNOLOGIESwww.avg.comMN for $64.60 for something I didn't authorize.  I have on my computer the free AVG which is good for me.  This was done on July 14, 2021.  I want my money back.

Why?

Bonita L. Thiem

2

Hello Bonnie. 
We acknowledge your request for refund. 
I assure that we did not process any unauthorized charge on your account. I have sent an email containing more details as it is not recommended to share the account information in a public post. 
Check your inbox and spam box as well.