Charged credit card

Hi Patrina,

We acknowledge your refund request.
On checking, I see that you have been charged for the AVG Internet Security due to the auto renewal enabled.
Our system did send prior email notification about this process and the charge that is going to be taken.
So I can assure you that it was not unauthorized.

As requested, I have initiated the refund for NZD 109.99
The refund will be returned to the payment method used to make your purchase within 5 business days.

My credit card has been charged $109 I would like to cancel this payment and subscription. I didn't authorize this and don't use it.
Hi Patrina,

We acknowledge your refund request.
On checking, I see that you have been charged for the AVG Internet Security due to the auto renewal enabled.
Our system did send prior email notification about this process and the charge that is going to be taken.
So I can assure you that it was not unauthorized.

As requested, I have initiated the refund for NZD 109.99
The refund will be returned to the payment method used to make your purchase within 5 business days.