Charged For a "Free" Trial

I started an AVG VPN yearly subscription, and it said (and the order says) that I would get a 7-day free trial, but I was immediately charged the $19.67. I wouldn't have subscribed when I did if I'd known that the free trial was a lie. It put my account negative and my bank charged me an overdraft fee. Is the trial a scam?

Hello Eric,
You've reached the AVG community support forum.
We are sorry to know about this issue. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.

Hello Eric,
You've reached the AVG community support forum.
We are sorry to know about this issue. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.

Thank you for your understanding.