Charged for a subscription I know nothing about

AVG Protection
3

Hi Lizzie,

This isn't the experience we want you to have. We'd like to look into this & help you. 
However, upon checking your account, we're unable to find any subscription/charge. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.
We're sorry to know that you've experienced difficulties in reaching us. You can try reaching our support through the desired channel by visiting this link.

1

Absolutely fuming, just been charged for a whole years worth of internet security, no emails, no contact, no knowledge of signing up to this as I cancelled a year ago!!! Nothing on my account and I only have one email address, so no way of removing my card details or cancelling. No way of contacting AVG to speak to someone, sneaky company who have now put me in debt… Want this sorted immediately, don't sign up to anything with this company!!!

2

Hi Lizzie,

This isn't the experience we want you to have. We'd like to look into this & help you. 
However, upon checking your account, we're unable to find any subscription/charge. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.
We're sorry to know that you've experienced difficulties in reaching us. You can try reaching our support through the desired channel by visiting this link.