Hi Kp,
Thank you for reaching us with your concerns, I will certainly help you. I see that you have an active AVG Secure VPN (3 years subscription) purchased on 19th Oct 2017. Are you referring to this order or a different one? If it is a different subscription, it is not reflecting under the email address you used to contact us here. Please get in touch with our sales support team ( https://support.avg.com/support_sales_chat?l=en ) to validate the order details and for further assistance.
I just received my credit card bill only to find a charge from you for a service I immediately cancelled because of incompatibility. I have already let my credit card company know that this is an unauthorized charge. Also the amount is not the amount that was initially entered. People beware!!! This service was immediately deleted from my computer. This is a scam.
Hi Kp,
Thank you for reaching us with your concerns, I will certainly help you. I see that you have an active AVG Secure VPN (3 years subscription) purchased on 19th Oct 2017. Are you referring to this order or a different one? If it is a different subscription, it is not reflecting under the email address you used to contact us here. Please get in touch with our sales support team ( https://support.avg.com/support_sales_chat?l=en ) to validate the order details and for further assistance.