I have been charged 49.99 by Dri Avg Technologies ordered com IE. I have no knowledge why since I don't even have an account. I had to create this account in order to ask the question to the community so can't understand how I have been charged for something I don't know about.
Hello Tracy,
Let us explain this clearly. You have been charged for renewal of AVG Internet Security. Initially, you purchased this product in 2016-04-05.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
Please note that, an AVG MyAccount is not created automatically for the email address you use to make a purchase or register for a free product. You will have to create an account manually. That's why our site didn't recognized your email address and suggested to create an account.
Let us know how you would like to continue with this product. Do you need help with activating this subscription?
Hello Tracy,
Let us explain this clearly. You have been charged for renewal of AVG Internet Security. Initially, you purchased this product in 2016-04-05.
When you purchase an AVG subscription (formally known as "Continuing Protection Service"), the subscription will continue until you have cancelled it. You will receive an email regarding the automatic extension of AVG subscription before 45 days and will be billed 15 days before the product expires.
Please note that, an AVG MyAccount is not created automatically for the email address you use to make a purchase or register for a free product. You will have to create an account manually. That's why our site didn't recognized your email address and suggested to create an account.
Let us know how you would like to continue with this product. Do you need help with activating this subscription?