When you last paid for a license online, recurring billing is enabled by default to so say help you not forget to renew. You should have been informed of this in your email/purchase detail web info page.
You should be able to request a refund from them stating you do not wish to continue your protection. You will need to login to http://account.avg.com and go to subscriptions. Then click the link to stop recurring billing. You have 30 days from the expiry of your previous license to cancel a new recurring one and claim a refund. Once you've logged into http://account.avg.com you should see a chat icon in the bottom right of the web page. Use that to talk to them directly.
Hope this helps you.
Regards
I am Not an AVG support person but I have lots of experience in using their software and purchase facilities!
Hello,
today i found out that i was charged some money on my bank accout from :
"DRI*AVG TECHNOLOGIES WWW.AVG.COM". I didnt subscribe anything nor buy anything. How can i get my money back?
Hello Hubert,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
As it is not recommended to discuss your order information over this public post, so I've sent you an email asking few details about the order. Please check and revert to us.
Thank you for your understanding.
Hello Jason,
Thank you for sharing this information and helping our customers.
Stay safe and vigilant.
All the best!
Thank you for sharing this information and helping our customers.
Stay safe and vigilant.
All the best!