Hello Haddish.
Thank you for reaching us here.
We acknowledge your request for refund and certainly clarify this charge. We can assure you that we have not processed any unauthorized payments from your card or account.
Unfortunately, you do not have an active subscription for AVG registered under the email address that you have used to contact us here.
I have sent an email requesting more details to locate your account information. Please revert it containing those details to assist you further.
Today, when I was checking my credit account I found out that on 01/24/20; I was charged $ 97.41 by DRI AVG for nothing! I didn't buy any item or didn't get any services. As a mater of fact, as of recent I never had any dealings and am shocked to see charges made to my account. How.could this happen and am shocked how they could charge me, because I assume they don't know my account! I trued to stop the payment! It wasn't possible! I tried to ask for refund the system doesn't allow on line. Could any one from the community tell me what to do and how to get refunded?
Hello Haddish.
Thank you for reaching us here.
We acknowledge your request for refund and certainly clarify this charge. We can assure you that we have not processed any unauthorized payments from your card or account.
Unfortunately, you do not have an active subscription for AVG registered under the email address that you have used to contact us here.
I have sent an email requesting more details to locate your account information. Please revert it containing those details to assist you further.