Charged for nothing

Hi Gary,

I acknowledge your refund request.

We couldn't find any active subscriptions or recent charges from the e-mail address that you're using to contact us here.

I've sent you an e-mail and revert us with the requested information to locate your account.

Why have you taken £49.99 out of my bank account without permission. I do not use avg and do not subscribe to them. I’ve had to register just to send this message when I did it said I have nothing from AVG. I want a full refund immediately and to be taken of your contacts. Advise how to get my money back ? Mr Mackenzie.

Hi Gary,

I acknowledge your refund request.

We couldn't find any active subscriptions or recent charges from the e-mail address that you're using to contact us here.

I've sent you an e-mail and revert us with the requested information to locate your account.