Charged for something I didn't order

AVG Subscription
3

Hello Mike,
Thank you contacting AVG support community.
We are sorry for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

1

I have been charged for $72.99. I already unsubscribed for ALL AVG products. I've chatted with sales support and they have no record of this charge. My bank says you have definitely charged me.

2

Hello Mike,
Thank you contacting AVG support community.
We are sorry for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.