Charged subscription without authorization

General discussion
3

Hello Jennifer,

We apologize for the inconvenience.
Upon checking your account, we can see that you've already contacted our concerned team & claimed refund for your AVG TuneUp (Multi-Device) subscription (NZD 69.99).
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.

1

I have been charged 69.99 without authorization. I haven't been using AVG for some time now and unsubsidized from your services. Cheeky. I'd like a refund immediately and my details removed from your system.

2

Hello Jennifer,

We apologize for the inconvenience.
Upon checking your account, we can see that you've already contacted our concerned team & claimed refund for your AVG TuneUp (Multi-Device) subscription (NZD 69.99).
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.