Charged twice for a new subscription now I have two

AVG Performance
1

Bought an online subscription for AVG tune up $12.99 per month. yesterday,  I have two amounts withdrawn from my account and I have two avg tuneups in my avg account. How do I get a refund and cancel one. I have only one device

2

Hi Jacqueline,

We're glad to look into this & help you.
Upon checking your account, we're unable to find the duplicate subscription of AVG TuneUp.
As it isn't recommended to share the order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.