Charged without activating the product in 2018 and ever since

AVG Subscription
3
Hello Simon,

Please accept our apologies for the inconvenience caused. We'll clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
1

I have just noticed that every two years I am automatically charged for AVG security that I haven't used since probably 2016.  I no longer have the laptop which i originally bought the security for. I have managed to get the latest £49.99 refunded.  I only noticed because the card that was charged I never use. I have had a look and found out that I was charged £79.99 in 2018 and had not even activated the AVG security. Can I get a refund? AVG I've noticed are being very dishonest and automatically renewing and charging.

2

Hello Simon,

Please accept our apologies for the inconvenience caused. We'll clarify this for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.