Charged without any order nor purchase

AVG Subscription
3

Hi Kee,

We acknowledge your refund request.
This order was placed due to auto renewal which you agreed to while initial purchase of the subscription.
I have initiated the refund and it will be returned to the payment method used to make your purchase within 5 business days.

1

Hi, I was charged from my bank acc. for 957,35 kr. on the 20201010 without any order nor purchasing anything from you , why ? I would want a refund or cancelling that charge from you, thank you in advance , Kee Cheang

2

Hi Kee,

We acknowledge your refund request.
This order was placed due to auto renewal which you agreed to while initial purchase of the subscription.
I have initiated the refund and it will be returned to the payment method used to make your purchase within 5 business days.