Charged without being told

Hi Colton,

We acknowledge your refund request.

On checking, you have been renewed for AVG TuneUp on Dec 31, 2019 for USD 53.14.

Let us know if we can go ahead and process refund.

I would like to request a refund of $53.14 that was charged to my account without my knowledge, and without my permission.

Thank you for confirming.

As requested, I have processed full refund for the subscription.

The refund amount will be credited within 5-7 business days.

Hi Colton,

We acknowledge your refund request.

On checking, you have been renewed for AVG TuneUp on Dec 31, 2019 for USD 53.14.

Let us know if we can go ahead and process refund.