Charged without having subscribed

Hello Manolis,

I understand your concern.
I see that you have been charged for AVG Ultimate (1 year subscription) on 9th December 2017.
As per your request, we have forwarded the case to refund team.
Would you like to get refund status email to *****@rgu.ac.uk or  ******@gmail.com ?
Your patience is much appreciated.

Hello,

I have an issue! I was charged on the 9th of December using this reference: AVG eCommerce CY Limited. However, I have not subscribed for this. Can you please resolve this? 

Thank you,

Manolis

Hello Manolis,

I understand your concern.
I see that you have been charged for AVG Ultimate (1 year subscription) on 9th December 2017.
As per your request, we have forwarded the case to refund team.
Would you like to get refund status email to *****@rgu.ac.uk or  ******@gmail.com ?
Your patience is much appreciated.