Hello Neil.
We regret for any inconvenience caused. Unfortunately, we did receive your refund request on 5th March 2019 which is 3 months after the date of payment. Please click this link to go through our refund policy. If you have any further queries, please respond to the email sent by our refund team.
I tried a free trial AVG product think it was VPN noticed an old email saying I had been charged £49.95 so contacted them and was told that as I never activated I would be reimbursed. Now I have received an email saying since the 30 days have expired ( it was some time back in 2018) they won't reimburse me but have kindly stopped my renewal.
I have never activated or used this program and was unaware I had subscribed to it for whatever reason in fact as far as I was aware I had made sure I would not be charged but its so long ago I can't prove anything.
I feel AVG are using underhand tactics to literally steal money in my case can anybody advise me on what I can do next, please
Hello Neil.
We regret for any inconvenience caused. Unfortunately, we did receive your refund request on 5th March 2019 which is 3 months after the date of payment. Please click this link to go through our refund policy. If you have any further queries, please respond to the email sent by our refund team.