Hi Charlene,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you through this channel.
However, upon checking our records, we see that you've reached our live support through phone & the concerned team has already helped you with the upgrade.
If you require any further assistance regarding this, please write back to us.
On May 23 I was charged $64.99 by DRI*AVG Technologies. I have no subscription, nor do I have an order pending. I cannot apply for refund because the system says I have no subscription or order pending. Frustrating there is no option to talk with a person either through Chat or phone. Do I have to report to Better Business or any other agency to get some assistance?
Hi Charlene,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you through this channel.
However, upon checking our records, we see that you've reached our live support through phone & the concerned team has already helped you with the upgrade.
If you require any further assistance regarding this, please write back to us.