Charges of just over £40

Hi Darren.
We're glad to clarify the charges on your bank account.
However, you do not have any active subscriptions registered under the email address that you used to contact us here.
I have sent an email requesting more details. Please revert it at the earliest possible to proceed further.

My son is getting charged just over £40 every month in PayPal from dri*avg technologies (digital river island). He originally had a AVG free on his pc but deleted this a while ago and he says that he has not requested any paid versions. 

How do I get this resolved, he doesn’t have an account so can’t raise this question.

Hi Darren.
We're glad to clarify the charges on your bank account.
However, you do not have any active subscriptions registered under the email address that you used to contact us here.
I have sent an email requesting more details. Please revert it at the earliest possible to proceed further.