Charges on bank account

Hi Alissa,

We're glad to look into this & help you.
As it isn't recommended to share the order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

Hi. My elderly parents have had two amounts debited from their bank account. $8.95 and $10.99. They have no devices requiring AV software. Please advise process to have amount refunded.

Hi Alissa,

We're glad to look into this & help you.
As it isn't recommended to share the order info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.