Hello John.
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Hi everyone, my mother in law has recently become aware of an annual charge on her bank account (ref Dri*AVG Technologies), First year around £30 and this year around £65, all I have is the bank ref to trace and it has got me this far. They have no computers, laptops or smart phones and consequently have no email accounts to use to try and access any AVG account to which this may be linked.
Both my in laws are in their late 80's and my father in law is quite deaf, so I am wondering if he was sold some product without him fully understanding.
Has anyone had any experience of this or anything similar? If so were you able to trace the account?
Many thanks in advance.
Hello John.
Thank you for contacting AVG Community Support.
We are sorry to know that.
We certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.