Charge's to my account

AVG VPN
3

Hi Gavin,

Thank you for contacting AVG Community.
We acknowledge your refund request.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.

1

Hi Team 

I have been charged twice to my bank account. Can you process a refund for these charges?

2

Hi Gavin,

Thank you for contacting AVG Community.
We acknowledge your refund request.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.