Hi Colleen,
Thank you for reaching out to us with your request.
I would like to inform you that AVG Anti-Virus Pro for Android is a Paid Product, the free product is called AVG Anti-Virus Free.
I also see that you subscribed to the AVG Anti-Virus Pro and hence it was Auto Renewed last year. However, the Auto Renewal has now been cancelled. If any charges were made to your account, please contact your bank and check with them.
Note: AVG Mobile Products will not be visible in AVG MyAccount.
A couple of years ago I downloaded AVG Antivirus Pro onto my Android. I was told it was free, but clearly that was not true. I now have an iPhone instead of an Android (the AVG is nowhere to be found in my apps, so I assumed it was deleted) and I today noticed a charge to my account from AVG UK. I logged into my AVG account and was told I had no AVG subscriptions. I have no other way of accessing this app since, again, it's no longer on my phone. I'll be blocking this charge from my account on my end, but I'd like someone from AVG to take care of it on your end as well.
Hi Colleen,
Thank you for reaching out to us with your request.
I would like to inform you that AVG Anti-Virus Pro for Android is a Paid Product, the free product is called AVG Anti-Virus Free.
I also see that you subscribed to the AVG Anti-Virus Pro and hence it was Auto Renewed last year. However, the Auto Renewal has now been cancelled. If any charges were made to your account, please contact your bank and check with them.
Note: AVG Mobile Products will not be visible in AVG MyAccount.