Hello Wendy,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you and keep us updated.
I tried to cancel my account with you last week. My bank has £54.99 pending to DRI•AVG. I went onto your site and could not manage to cancel there so I asked my bank to cancel but I see today that they have paid you. I do not wish to use your service and I would like my £54.99 returned to me.
Hello Wendy,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
We will certainly help you out.
Thank you and keep us updated.