Charging my paypal account

Hello Paul,
We are sorry to know that you were charged for the renewal of AVG. From your record we are unable to locate any active account with this email address. We will send you an email. Please reply to that email with your alternate email address or the bank statement which has this charge information.
Thank you.

hello i need to stop being charged from avg ,i dont even use the antivirus and it keep charging me every month .

Hello Paul,
We are sorry to know that you were charged for the renewal of AVG. From your record we are unable to locate any active account with this email address. We will send you an email. Please reply to that email with your alternate email address or the bank statement which has this charge information.
Thank you.