Chat with customer service

I’m trying to find how to start a chat with customer support service at AVG. Everytime I go to support and choose topic I’m asked to
login and when I’m logged in I just return to my account it just go in circles. What am I doing wrong?

Hello Lisbeth, 
You've reached the AVG community support forum.
We are sorry to know that you are unable to reach our Live Chat support team.
We will certainly look into this and help you. 
You can reach our support team via live chat support or voice by clicking below link:
https://support.avg.com/avg/en/ww/home/current/contact
If you are still unable to reach our support team, you can also provide the more information about the issue here and we will try to help you. 
Thank you for your understanding.

Hello Lisbeth, 
You've reached the AVG community support forum.
We are sorry to know that you are unable to reach our Live Chat support team.
We will certainly look into this and help you. 
You can reach our support team via live chat support or voice by clicking below link:
https://support.avg.com/avg/en/ww/home/current/contact
If you are still unable to reach our support team, you can also provide the more information about the issue here and we will try to help you. 
Thank you for your understanding.