Hi Betty,
AVG support through Community channel is available only in English.
On checking your account we could see that you have an AVG Internet Security - Unlimited (1 year subscription) valid till 2020.5.7.
The product can be activated through the activation key.
Have you tried activating the program using the activation key?
Refer this article for activation https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
If you get any error message, please send us the screenshot of the message.
Tenho uma assinatura e recebi o código de ativação, mas falta a chave de licença para remover riscos detectados. Como consigo?
Hi Betty,
AVG support through Community channel is available only in English.
On checking your account we could see that you have an AVG Internet Security - Unlimited (1 year subscription) valid till 2020.5.7.
The product can be activated through the activation key.
Have you tried activating the program using the activation key?
Refer this article for activation https://support.avg.com/SupportArticleView?urlname=Activate-AVG-Internet-Security
If you get any error message, please send us the screenshot of the message.