Hello Michael,
We appreciate your patience.
It is a bug with Microsoft's Family Safety driver and it's recommended to upgrade to Windows 10.
Issue is fixed in Windows 10 but not in Windows 8/8.1.
Thank you.
Hello Michael.
Thank you for contacting us. We would request you to login to your admin account and disable the parental controls and then try to login. Thank you.
I bought the latest verison of avg 2015 with windows 8.1 , and on the child account setting , when the child goes to log in , its crashes the pc with a blue screen . Is there any easy way to fix this,
Hello Michael,
We appreciate your patience.
It is a bug with Microsoft's Family Safety driver and it's recommended to upgrade to Windows 10.
Issue is fixed in Windows 10 but not in Windows 8/8.1.
Thank you.
Thank you for understanding, Michael.
Yes, after upgrading to Windows 10 this issue will get fixed.
Please feel free to contact us should you need any assistance.
Hello Michael.
Thank you for contacting us. We would request you to login to your admin account and disable the parental controls and then try to login. Thank you.