Hello Paul,
We are sorry to know that the AVG Web TuneUp shows as disabled in AVG Zen interface and it is enabled in browser. This can happen, if the Google Chrome is not set us your default web browser. Please set Google Chrome as your default web browser and check if the web tuneup is enabled. If you still have any issue, please let us know and we will assist you further.
Thank you.
Hi all, I have AVG Pro and PC Tune Up, I have the extension for Chrome installed and enabled in Chrome but AVG Zen is telling me that it is disabled.
Any thoughts on how to remedy this?
Thanks.
Hello Paul,
We are sorry to know that the AVG Web TuneUp shows as disabled in AVG Zen interface and it is enabled in browser. This can happen, if the Google Chrome is not set us your default web browser. Please set Google Chrome as your default web browser and check if the web tuneup is enabled. If you still have any issue, please let us know and we will assist you further.
Thank you.
Hello Paul,
We really appreciate your valuable efforts which you have taken to fix it. We would request you reinstall your AVG WEB Tune up to resolve the issue earliest.
To uninstall AVG please look at this article: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG .
Once AVG Web Tune up is uninstalled from control panel we would request you to delete the AVG Web Tune up in Program files on C Drive.
Once it has been deleted please try to reinstall http://support.avg.com/SupportArticleView?urlname=Install-AVG-Web-TuneUp AVG Web Tune up. If you have any other browser like Internet Explorer or Firefox, please try to change any one of the browser as default and check for the status. Thank you.
If the issue persist please let us know, we are here to help you.
Hi, still no difference, I tried to reset the default settings and still no joy, the Open in Browser link is not working either, it will not open the link.
Thanks.