Hello Markus,
Thank you for reaching AVG Support Community.
We're glad to look into this and help you.
For better clarify, please share the screenshot of the AVG pop-up notification which you received on your PC.
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.
I am using AVGFree for quite some time. And for quite some time I ignore the message "There is data garbage breaking down your system" (I have to translate that manually as I use a german version but I hope it's clear what I am talking about)
If I click on "remedy" I see three points AVG wants to clear up:
- Repaire damaged registry elements
- Programs influencing the performance of your computer
- Data garbage
Well, point 1 & 3 I would accept without a problem, but I have no choice than saying yes or no to ALL of them - and that sucks! If I check the programs, most of them are quite neccessary tools I use nearly every day and for most of them there is absolutely no alternative. Especially: How do they influence my system if they are not running? And that they don't I can see checking the processes in the task manager.
The worst about this "all or nothing" is that AVG doesn't tell me HOW this problems are solved. Are those programs all uninstalled? Or what happens to them?
And: Is this "all or nothing" only a problem for a free user or do I also have no choice if I pay for AVG?
If I click on "remedy" I see three points AVG wants to clear up:
- Repaire damaged registry elements
- Programs influencing the performance of your computer
- Data garbage
Well, point 1 & 3 I would accept without a problem, but I have no choice than saying yes or no to ALL of them - and that sucks! If I check the programs, most of them are quite neccessary tools I use nearly every day and for most of them there is absolutely no alternative. Especially: How do they influence my system if they are not running? And that they don't I can see checking the processes in the task manager.
The worst about this "all or nothing" is that AVG doesn't tell me HOW this problems are solved. Are those programs all uninstalled? Or what happens to them?
And: Is this "all or nothing" only a problem for a free user or do I also have no choice if I pay for AVG?
Thank you for sharing the screenshot.
We're glad to clarify this to you.
In order to fix the detected performance issues, you've to subscribe for AVG TuneUp separately, then you can install & activate it to resolve the performance issue. AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
If you wish to purchase the AVG TuneUp programs, please contact our AVG Sales team (https://support.avg.com/support_sales_chat?) who can help you with best offers or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups.
We're glad to clarify this to you.
In order to fix the detected performance issues, you've to subscribe for AVG TuneUp separately, then you can install & activate it to resolve the performance issue. AVG TuneUp is an optimization tool that helps us to enhance the computer's performance.
If you wish to purchase the AVG TuneUp programs, please contact our AVG Sales team (https://support.avg.com/support_sales_chat?) who can help you with best offers or if you do not wish to purchase it, just click on "skip for now' and skip those campaign pop-ups.
Hello Markus,
Thank you for reaching AVG Support Community.
We're glad to look into this and help you.
For better clarify, please share the screenshot of the AVG pop-up notification which you received on your PC.
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.
Thank you for reaching AVG Support Community.
We're glad to look into this and help you.
For better clarify, please share the screenshot of the AVG pop-up notification which you received on your PC.
For creating a screenshot, please refer to this article.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Thank you for your understanding.