Cleaner removed icon photos

Hi Matt,

We're sorry for the inconvenience caused.
Firstly, could you specify the operating system of your device, on which you're facing this issue?
Secondly, do you have a paid subscription of AVG TuneUp?
If yes, please let us know how you purchased it (Official website/Sales team/Google Playstore).
Awaiting your response.

Just installed cleaner and all my photos and folders have their photo image replaced by the file type so I cant see whats inside each without opening. How do I revert?

Hi Matt,

We're sorry for the inconvenience caused.
Firstly, could you specify the operating system of your device, on which you're facing this issue?
Secondly, do you have a paid subscription of AVG TuneUp?
If yes, please let us know how you purchased it (Official website/Sales team/Google Playstore).
Awaiting your response.

We're sorry for the inconvenience caused.
Firstly, could you specify the operating system of your device, on which you're facing this issue? Windows 10 on a Desktop PC
Secondly, do you have a paid subscription of AVG TuneUp? Yes annual subscription just taken out
If yes, please let us know how you purchased it (Official website/Sales team/Google Playstore). Direct upgrade from the AVG on my desktop Order No. (Removed for privacy reason)
Awaiting your response.