Hello Ralph,
I understand your concern. When the browser is open, AVG cannot run the browser cleanup. However, once the browser is closed, the cleanup should be initiated. Please run AVG repair avgclick.me/RepairAVG once and check if that fix the issue. If you still have problem with the browser cleanup, please let us know and we will escalate this case.
When running Maintenance and trying to clean up Browser Data, it will give a message to close the browser before it can proceed. After closing the web browser Firefox latest edition, it still will not process the cleanup.
The only way I can get it to work is to logout of Windows and log back in and then run the maintenance before opening any browser. THIS NEEDS AN IMMEDIATE FIX!
Hello Ralph,
I understand your concern. When the browser is open, AVG cannot run the browser cleanup. However, once the browser is closed, the cleanup should be initiated. Please run AVG repair avgclick.me/RepairAVG once and check if that fix the issue. If you still have problem with the browser cleanup, please let us know and we will escalate this case.