Cleaning up Windows

Hello Renate,
Could you please confirm whether you have tried to reinstall the TuneUo Utilities program? If not please follow the instructions on the article http://avgclick.me/UninstallAVGAV to uninstall the program and once done please use the link : http://share.avg.com/steam/PSP/TuneUpUtilities/TuneUpUtilities2014_DE_GB_US_ES_MX_FR_BR_PT.exe to download and install the program.
Thank you.

When I use Tune Up Utilities 2014 is always stops around 30 per cent at the point "cleaning up Windows" - what can I do?

Renate, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Hi, yes, I installed the programm newly, but it did not help up to now. Thank you
Hi, no there was no "error" message. I will try again with down- and uploading, then I will write again :) Thank you

Hello Renate,
We really appreciate your valuable efforts. If you are facing any issues with installation, please let us know, we are here to help you. Thank you.