Clearing junk, caches, etc

Hi Nancy,

We are sorry to hear this.

We could see that you have received the campaign popups from AVG.

Are you still getting the popup?

Could you share us the screenshot of the popup?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

A message from AVG flashed across my screen saying I had X amount of junk, caches, etc, and giving me the choice to "resolve" or address it later. Before I could do anything the message disappeared. I know how to scan for viruses, but how do I look for all this other stuff and potentially get rid of it? I'm a bit reluctant to just click "resolve" if that wipes out everything that's questionable without allowing me to decide if some information is essential. I have the full, paid protection for Mac.

Hi Nancy,

We are sorry to hear this.

We could see that you have received the campaign popups from AVG.

Are you still getting the popup?

Could you share us the screenshot of the popup?

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.