Hi Christopher,
This isn't the experience we want you to have. Let us work towards fixing the issue.
Sometimes, this might happen if few unwanted applications or browser add-ons are installed on your computer.
Please let us know the browser in which you receive the pop ups & share us the screenshot of it for better clarity.
Also, let us know if you've reported this earlier to us. If yes, help us with the ticket # (if any).
My computer has been infected with the malware click.admessage.support, giving me constant pop-up adds that are clearly linking to further viruses. I do not have the skills to remove this myself (there are no obviously fake processes to my untrained eye in the dozens showing up in my running processes). I would expect AVG to have an update that would remove this clearly harmful program from my computer by now, but it has been over a month. This is very disappointing and I am strongly considering canceling my subscription and recommending to all of my friends who use this program that they cancel their subscriptions as well.
Thank you. I do not have a previous ticket number. The most current ads all ask me to renew Mcafee, which I have never installed on my computer, but there have been other ads. I have included a screenshot of the notifications bar, as I haven't had a pop-up since seeing this (they appear above the notifications tab on the bottom right of my screen above the taskbar).
I use Google Chrome, which seems to be the affected program, and Windows 10. Thank you for your help.