Hello Alessio,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Good afternoon, today they cloned my credit card and purchased AVG ultimate without my knowledge.
I have not installed it on any device and canceled the subscription.
How can I get a refund for the purchase I didn't make?
This is my (order number removed)
Thank you
Alessio
Hello Alessio,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details.
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.