Hello Bruce,
We regret for the inconvenience caused. Could you please share a screenshot of the pop up you are referring to assist you further? To share the screenshot, click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Thank you.
Once AVG has upgraded I the pop down window will not close with x I need to use Task Manager. This just started, was working fine - any clues as to a solution???
Bruce
Bruce, Also have a look @ this AVG article (http://avgclick.me/getscreenshot).
AVG Guru