Cloudcare Bsecure

Other products
9

Avg acquired the product www.Bsecure.com points send me back to AVG.

8

Hello George,
With reference to your Post, looks like we are in need of more information to get a clarity on this issue. The details we received was not enough for us to understand this issue. We could do this definitely better with your cooperation.
May I know if you have reset AVG MyAccount email address and password, if the issue is resolved when AVG protection is disabled, which you AVG program you're using for your computer protection?
You can also send us a screenshot of the issue or the error message.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

Cloudcare, reactivated recently.

Need tor reset username and password so I may request program uninstall.  



Message appeared, and now blocked internet access.



Or if you can send Can please send me instructions on how to remove. 
 
Thanks

10

George, Have a look @ this AVG webpage (https://support.avg.com/support_tech_chat?l=en).
AVG Guru

2

George, we request you to contact Bsecure product support for help with uninstalling it.

3

George, Have a look @ this AVG webpage (https://support.avg.com/support_tech_chat?l=en).
AVG Guru

4

Hello George,
With reference to your Post, looks like we are in need of more information to get a clarity on this issue. The details we received was not enough for us to understand this issue. We could do this definitely better with your cooperation.
May I know if you have reset AVG MyAccount email address and password, if the issue is resolved when AVG protection is disabled, which you AVG program you're using for your computer protection?
You can also send us a screenshot of the issue or the error message.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

6

I cant unistall or deactavate Bescure Cloudcare 6.1.8 

Below is the mesage on my browser: ( No Internet)

Bsecure Endpoint Security
Services are not running!
Please reboot your system. If you continue to get this error, please reinstall the Protection Services. If the problem still persists, please contact our technical support at (850)362-4310.

Page will automatically refresh in 5 seconds…

(cant uninstall due to the need of username and password)


5

This seems to be a business product.

Please get connected with our business support http://www.avg.com/us-en/customer-support-business and they will assist you further.

7

George, Karthikeyan (AVG Technologies) quote "This seems to be a business product."… If that's the case… General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/partners_contact_form?l=en). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru