Cloudconsole message problem

Hello Stefano,
Thank you for contacting AVG Community Support.
We understand your concern regarding your cloud console still showing AVG installation still in progress. We apologies for the inconvenience caused. We'll certainly check and help you out.
Please be informed that you have reached technical support for home computers. 
I request you to contact our business team through the below link:
Avast Business Support  (https://www.avast.com/business-support-contact )

Thank you and keep us updated.

Hello Stefano,
Thank you for contacting AVG Community Support.
We understand your concern regarding your cloud console still showing AVG installation still in progress. We apologies for the inconvenience caused. We'll certainly check and help you out.
Please be informed that you have reached technical support for home computers. 
I request you to contact our business team through the below link:
Avast Business Support  (https://www.avast.com/business-support-contact )

Thank you and keep us updated.

In cloudconsole there is a device that has the message "installation in progress" but I don't understand what I should do.
I also can't assign a criterion
Another device tells me that it is not installed, but the antivirus is correctly installed.