Greetings,
We apologize for the inconvenience.
The support for this channel is available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
To locate the subscription, please mention the valid email address registered with AVG.
Thank you.
Foi creditado no meu cartão Credicard/Mastercard no dia 15/05/2021 um valor de R$ 60,00 por DRI*AVG Technolog. Estou solicitando o reembolso desse valor, já que não solicitei esse serviço...
Ps: não consigo responder o email de vocês, gostaria de receber meu reembolso/extorno assim que possivel
Cauê, In order to procees your refund, we need few more information to locate your order.
It isn't recommended to share account/order, personal info over this public post.
So we've sent you an email, please check and revert us back with necessary details.
Thank you for your understanding.
Greetings,
We apologize for the inconvenience.
The support for this channel is available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.
To locate the subscription, please mention the valid email address registered with AVG.
Thank you.
Thank you for providing the information, Caue.
It isn't recommended to share account/order, personal info over this public post.
I've found your order and successfully initiated the refund. The refund amount will be credited to your bank account within 5-7 business days and also confirmation mail was sent to you,
Thank you for your understanding.