Hello Andressa,
We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message.
For your information, you bought the AVG TuneUp (Multi-Device) subscription on 06/05/2021.
Our system did send an order confirmation email on the same day. We can assure you that we've not processed any unauthorized payments from your card or account.
We've sent an email regarding your refund request. Please check and revert back to us.
Thank you.
Recebi uma cobrança indevida pelo AVG no meu cartão de crédito e não consigo contato para esclarecer , e conseguir o extorno
Hello Andressa,
We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this message.
For your information, you bought the AVG TuneUp (Multi-Device) subscription on 06/05/2021.
Our system did send an order confirmation email on the same day. We can assure you that we've not processed any unauthorized payments from your card or account.
We've sent an email regarding your refund request. Please check and revert back to us.
Thank you.